How I Repaired a DXRacer Tilt Mechanism When Spare Parts Were Unavailable

⚠️ Disclaimer

⚠️ This guide is shared for informational purposes only. Attempt any repair at your own risk. I am not responsible for injury or damage that may result from following these instructions.⚠️

The Problem

If you are an IT geek, you’ll know we spend a lot of time sitting. A good chair is invaluable.

I own a DXRacer Work W06 chair, which has served me well for years. Like most gaming/ergonomic chairs, it relies on a tilt mechanism — the heavy steel plate with levers under the seat that allows you to rock and lock the chair at different angles.

After years of daily use, the mechanism didn’t actually break, but the bolts and nuts that hold everything together began to fail. Threads stripped, bolts loosened, and the whole tilt assembly became unstable.

Naturally, I reached out to DXRacer customer service for replacement parts. Unfortunately, I was told the tilt mechanism unit (part number AP/MT702ABFR/N) was sold out and wouldn’t be restocked anytime soon. Checking the official site confirmed it — it’s been listed as “out of stock” for ages.

Check for yourself, let me know when it does come back in stock.

https://www.dxracer.com/products/after-sales-parts/tilt-mechanism?sku=AP/MT702ABFR/N

In short: the chair was still solid, but the mechanism was unusable, and no OEM replacements were available.

The Lack of After-Sales Parts

This is one of the biggest weaknesses in the premium chair market. Companies like DXRacer build strong frames and market durability, but when key hardware fails, after-sales support often falls short.

No available spares (despite being a common wear point).
High cost of replacement mechanisms when they are available.
No clear documentation on bolt sizes or compatibility or other tilt mechanisms.

For a chair that originally retailed around $400, that’s disappointing. I’m not going to spend another $400!!!

The DIY Solution

⚠️ Safety Warning

⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️

Before attempting this repair, make sure you are confident and comfortable working with heavy chair parts. The tilt mechanism is made of solid steel, and components can be awkward to handle. Some parts are under tension and may snap back unexpectedly during disassembly.

If you’re unsure, ask someone experienced with mechanical repairs to assist you. Your safety should come first.

⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️

I’m pretty upset I had to fix this myself…

Instead of throwing the chair away or waiting indefinitely for OEM parts, I decided to repair the tilt mechanism myself.

Here’s what I did:

In my case the bolts had snapped and I noticed you could just replace them.
You’re case might be different, but here are the steps to give you the option of repair if you choose to attempt.

🔧 Tools & Parts

Only needed two of each. There was no documentation so I had to pull them out and measure them.

M6 × 50 mm Grade 8.8 steel hex bolts (high strength, black finish).
M6 stainless steel Nyloc lock nuts (DIN985 standard).
Basic hand tools (spanner, socket wrench, Allen keys).

🛠️ Steps

Disassemble the mechanism from the seat base, noting the bolt positions.
Remove all the old bolts and nuts. Note the positioning and direction.
Clean the plate and threads (optional, but I recommend degreasing and wiping down).
Insert new M6 Grade 8.8 bolts through the tilt plate and seat frame.
Secure with Nyloc nuts — these resist vibration and won’t back out like standard nuts.
Tighten firmly but don’t overtighten (you don’t want to warp the plate).
Reinstall the mechanism and test the tilt/lock functions.

Results

The chair feels rock-solid again. The upgraded hardware is stronger than the stock fasteners, and the Nyloc nuts give me confidence that it won’t loosen over time.

Most importantly, the repair cost me under £20, instead of hundreds for a new chair.

Final Thoughts

This experience highlights two things:

DIY repairs are often possible with standard hardware, even when manufacturers say you need to replace the whole unit.
After-sales support in the premium chair market is lacking. A €400 chair shouldn’t become e-waste because a few bolts wear out.
Documentation is lacking!! I had to pull out the parts, measure and find the replacements online.

If you have a DXRacer (or similar chair) and run into tilt mechanism issues, check the bolts before you assume the whole unit is dead. Sometimes, a simple hardware swap is all it takes.

Your issue may be different to mine.

If you don’t feel comfortable fixing yourself try a local repair shop.